Shipping policy

Grovero offers two delivery options for our microfarms: standard delivery and installation service.

• Standard Delivery: Once all the products in your order are available, your order will be shipped. Standard delivery is available both within the Netherlands and internationally. Please note that for addresses outside the Netherlands, delivery may take longer and additional shipping costs may apply depending on the location. As soon as your order is ready for shipment, we will send you a shipping confirmation email with tracking information and the estimated delivery date.
• Installation Service: Grovero provides a professional installation service to ensure a smooth setup process for your microfarm. This service includes full setup and training for you or your staff. Installation services are currently available for customers within the Netherlands. For other locations, please contact our team at support@grovero.com to discuss availability and any additional costs.

If you experience any issues with delivery or installation, please contact Grovero customer service at support@grovero.com, and we will assist you promptly.

Ownership and risk of loss or damage to the product(s) pass to you once the courier delivers the microfarm to your specified address. If you opt for our installation service, the transfer of ownership and risk occurs once the microfarm has been fully set up and handed over to you. Grovero works with trusted couriers to ensure safe and secure delivery, but should you encounter any issues, please reach out to our support team for assistance.